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Quality Measures Database

Detailed Results


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PHC Collaboration in 24/7 Crisis Services Coverage Overall Rank: 82
The primary mental health care team works jointly with local agencies to ensure home-based crisis services are available on a 24/7 basis (e.g. through PMHC staff providing some portion of clinical coverage for the service)
Primary health care service provided in non-clinical settings, usually to vulnerable populations (e.g., homebased care, shelter-based care, Assertive Community Treatment teams, street nurses).
Additional Domain(s) : Patients with Acute Conditions, Continuity
Rationale

Primary Reference
NHS. Quality Improvement Scotland. Quality Indicators Mental Health. January 2003. Retrieved July 31, 2006 from: http://www.show.scot.nhs.uk/shas/Documents/Reports/Assess%20Framework%20pdf/MH%20QIs%20NQIS.pdf
Level of Evidence
III: Preliminary research evidence only or evidence based on consensus opinion only.

Summarized CommentsAdd Comment
  • * That the PC team should ensure agreements speaks mores to a management issue, which I believe has poor relevance to evaluate PMHC services quality.
  • This would lead to too much division in services and will lead to people not knowing who does what.
  • Where does this exist? It is too expensive.
Variation in Results
Ratings-based Rank
Relevance 72
Actionability 92
Overall Importance 74
 
Stakeholder Rank
Academics 81
Clinicians 92
Consumers 72
Decision Makers 75
 
Special Group Rank
First Nations 63
Rural Areas 61
Federal Stakeholders 113
Regional Rank
BC AB SK MB ON QC NB NS PE NL YT NT NU
96 85 88 48 39 59 96 121 126 109 80 66 142
 
Overall Rank

      

82


SA19c (H660)

 
Distribution of Survey Respondent Ratings
Relevance
100
90
80
70
60
50
40
30
20
10
0
0.54 0 0.54 1.4 3.27 8.64 14.52 44.46 26.64
1 2 3 4 5 6 7 8 9
Low High
Actionability
100
90
80
70
60
50
40
30
20
10
0
1.44 1.51 3.63 4.16 6.11 12.81 29.81 21.72 18.81
1 2 3 4 5 6 7 8 9
Low High
Overall Importance
100
90
80
70
60
50
40
30
20
10
0
3.98 37.03 58.99
3 2 1

3 = can live without
2 = nice to have
1 = indispensable
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The views expressed herein do not necessarily represent the official policies of Health Canada