||Overall Rank: 38
Percentage of patients who perceive improvement in their condition.
Domain : Health Conditions
Changes to or the characteristics of the health status of an individual which may lead to distress, interference with daily activities, or contact with health services. This also includes symptom severity.
Consumer ratings and reports of their behavioral health care and the health plan or managed behavioral health care organization (MBHO) that provide that care are important measures of the quality of behavioral health treatment. National efforts to develop quality indicators for behavioral health care by treatment providers, researchers and policymakers have all included consumer ratings. Moreover, many behavioral health care treatment providers use consumer ratings as a component of their quality improvement processes.
The Experience of Care and Health Outcomes (ECHO) Survey is designed to collect information on patients' experiences with behavioral health care. It produces data that can be useful for patients, clinicians, managed behavioral healthcare organizations (MBHO), health care plans, purchasers, States, and Federal agencies. This ECHO Survey is part of the CAHPS family of surveys, which are developed and supported by a public-private consortium of researchers sponsored by the Agency for Healthcare Research and Quality (AHRQ).The ECHO Survey can be used for the following purposes:
To satisfy external standards.
To improve the quality of mental health and substance abuse services.
To monitor the quality of behavioral health organizations.
To hold providers accountable through public reporting.
National Quality Measures Clearninghouse. (2003). Competency Assessment Instrument (CAI): provider's mean score on the "Client Preferences" scale. Retrieved July 13, 2006, from http://www.qualitymeasures.ahrq.gov/summary/summary.aspx? doc_id=766
Level of Evidence
III: Preliminary research evidence only or evidence based on consensus opinion only.
Variation in Results
Special Group Rank