Skill-oriented interactive training programs are provided for all staff regarding chronic illness care (i.e., chronic disease management).
Competence involves ensuring that the care provider’s knowledge and skills are appropriate to the care/service being provided. Competent providers are knowledgeable about the use of evidence based psychotherapy and about techniques to improve quality of care.
Additional Domain(s) :
Patients with Chronic Conditions,
Self-Management Support
Mental Health Care in the Primary Care Setting: Challenges, Successes and Opportunities for Improvement Appendix 11: Depression: Changing Practice, Changing Lives ; Health Disparities Collaboratives ©2002, Depression 1.0 Produced by: Institute for Healthcare Improvement January 2004 Health Quality Council
http://www.ihi.org/ihi