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Quality Measures Database

Detailed Results


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Use of Crisis Resolution Teams Overall Rank: 83
Crisis resolution and home treatment teams should be used as a means to manage crises for service users to augment the services provided by early intervention services and assertive outreach teams to individuals with severe mental illnesses, as well as a means of delivering high-quality acute care.
Primary health care service provided in non-clinical settings, usually to vulnerable populations (e.g., homebased care, shelter-based care, Assertive Community Treatment teams, street nurses).
Additional Domain(s) : Patients with Acute Conditions, Continuity
Rationale
Traditionally, a first episode or acute exacerbation of schizophrenia has led to
admission to an acute in patient unit. However, in recent years there has growing
interest in attempting to manage such episodes in the community. If this could be
done safely, it might avoid the stigma and costs associated with hospital
admission, thus providing benefits to service users and service providers. Crisis
resolution and home treatment teams (CRHTTs) are methods of organising
services that aim to avoid admitting acutely ill people to hospital by providing
intensive home-based support. A recent Cochrane review of crisis intervention
for people with serious mental health problems (Joy et al., 2002) was selected by
the GDG for review and further analysis.
The services most likely to help people who are acutely ill include crisis resolution and home treatment teams, early intervention teams, community mental health teams (CMHTs) and acute day hospitals. If these services are unable to meet the needs of a service user, or the Mental Health Act is used, inpatient treatment may prove necessary for a period of time. Whatever services are available, a broad range of social, group and physical activities are essential elements of the services provided.
For people with schizophrenia and other serious mental health problems in an
acute crisis, CRHTTs are superior to standard hospital based care in reducing
admissions and shortening stay in hospital, and appear to be more acceptable
than hospital based care for acute crises, and are less likely to lose contact with service users. Crisis resolution and home treatment teams may also have a marginally better effect on some clinical outcomes.

Primary Reference
NICE. Schizophrenia. Core intervention in the treatment and management of schizophrenia in primary and secondary care. Clinical Guideline 1.December 2002. Section 1.3.1.2 P: 9. Retrieved on July 31, 2006 from: http://www.nice.org.uk/page.aspx?o=CG001NICEguideline
Level of Evidence
II: Less rigorous studies specifically focused on primary mental health care or extrapolated from higher quality studies from secondary mental health care.

Summarized CommentsAdd Comment
  • * When clients are too out of control crisis services are not adequate.
  • If support is offered proactively, perhaps clients would not get "out of control"
  • Those in severe crisis, suicidal, etc do not belong at home, they need to be stabilized. There has been and are people wandering the roads and streets helplessly not knowing what to do.
Variation in Results
Ratings-based Rank
Relevance 61
Actionability 111
Overall Importance 67
 
Stakeholder Rank
Academics 89
Clinicians 69
Consumers 69
Decision Makers 79
 
Special Group Rank
First Nations 96
Rural Areas 49
Federal Stakeholders 105
Regional Rank
BC AB SK MB ON QC NB NS PE NL YT NT NU
119 77 86 50 84 35 32 128 102 83 120 37 105
 
Overall Rank

      

83


SA19d (B1062)

 
Distribution of Survey Respondent Ratings
Relevance
100
90
80
70
60
50
40
30
20
10
0
0.36 1.08 0.78 0.72 1.86 7.59 16.26 49.2 22.15
1 2 3 4 5 6 7 8 9
Low High
Actionability
100
90
80
70
60
50
40
30
20
10
0
1.32 3.66 2.11 3.66 8.09 14.9 26.65 26.85 12.78
1 2 3 4 5 6 7 8 9
Low High
Overall Importance
100
90
80
70
60
50
40
30
20
10
0
3.71 32.63 63.66
3 2 1

3 = can live without
2 = nice to have
1 = indispensable
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The views expressed herein do not necessarily represent the official policies of Health Canada