Quality Measures Database

Patient-centeredness refers to establishing a partnership among practitioners, patients and their families (when appropriate) to ensure that decisions respect patients’ wants, needs and preferences. This includes ensuring that patients have the education and support they need to make their own decisions and participate in their own care.
Additional Domain(s) : Quality and Safety, Continuity

a) Effective Practice (what is the practice that you wish to measure?): Involvement of the patient and family in treatment decisions including education of patient about illness and treatments, awareness of available community resources, and assessing family burden, as well as assurance of confidentiality.
b) Purpose of Measurement (what do you wish to measure: implementation of the practice, or patient outcome?): Implementation.

Stage 2 Expert Survey

III: Preliminary research evidence only or evidence based on consensus opinion only.

• This is important, but not necessarily indicative of patient centeredness. To be patient centered, the treatment plan and review must include the patient and family.
• *Yes, for those with chronic problems.
• This would be more workable at 2 year intervals.
• This doesn't tell us anything about patient-centeredness or partnership or the extent to which patient was involved in treatment discussions!

Ratings-based Rank Relevance 79 Actionability 76 Overall Importance 58		Stakeholder Rank Academics 59 Clinicians 75 Consumers 79 Decision Makers 74 �		Special Group Rank First Nations 87 Rural Areas 74 Federal Stakeholders 35
Regional Rank BC AB SK MB ON QC NB NS PE NL YT NT NU 46 60 124 98 29 75 13 73 64 115 127 45 82				Overall Rank        72