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Quality Measures Database

Detailed Results


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Self-Perceived Improvement Overall Rank: 38 Best in Domain
Percentage of patients who perceive improvement in their condition.
Changes to or the characteristics of the health status of an individual which may lead to distress, interference with daily activities, or contact with health services. This also includes symptom severity.
Rationale
Consumer ratings and reports of their behavioral health care and the health plan or managed behavioral health care organization (MBHO) that provide that care are important measures of the quality of behavioral health treatment. National efforts to develop quality indicators for behavioral health care by treatment providers, researchers and policymakers have all included consumer ratings. Moreover, many behavioral health care treatment providers use consumer ratings as a component of their quality improvement processes.
The Experience of Care and Health Outcomes (ECHO) Survey is designed to collect information on patients' experiences with behavioral health care. It produces data that can be useful for patients, clinicians, managed behavioral healthcare organizations (MBHO), health care plans, purchasers, States, and Federal agencies. This ECHO Survey is part of the CAHPS family of surveys, which are developed and supported by a public-private consortium of researchers sponsored by the Agency for Healthcare Research and Quality (AHRQ).The ECHO Survey can be used for the following purposes:
To satisfy external standards.
To improve the quality of mental health and substance abuse services.
To monitor the quality of behavioral health organizations.
To hold providers accountable through public reporting.
Primary Reference
National Quality Measures Clearninghouse. (2003). Competency Assessment Instrument (CAI): provider's mean score on the "Client Preferences" scale. Retrieved July 13, 2006, from http://www.qualitymeasures.ahrq.gov/summary/summary.aspx?doc_id=766
Level of Evidence
III: Preliminary research evidence only or evidence based on consensus opinion only.

Summarized CommentsAdd Comment
Variation in Results
Ratings-based Rank
Relevance 49
Actionability 19
Overall Importance 61
 
Stakeholder Rank
Academics 13
Clinicians 51
Consumers 78
Decision Makers 21
 
Special Group Rank
First Nations 58
Rural Areas 77
Federal Stakeholders 19
Regional Rank
BC AB SK MB ON QC NB NS PE NL YT NT NU
15 29 7 35 60 85 49 23 24 19 18 110 105
 
Overall Rank

      

38


SW06f (H935)

 
Distribution of Survey Respondent Ratings
Relevance
100
90
80
70
60
50
40
30
20
10
0
0 0 1.25 0 1.86 6.43 23.61 43.87 22.97
1 2 3 4 5 6 7 8 9
Low High
Actionability
100
90
80
70
60
50
40
30
20
10
0
0 0.72 1.07 1.43 3.49 7.91 26.3 41.17 17.91
1 2 3 4 5 6 7 8 9
Low High
Overall Importance
100
90
80
70
60
50
40
30
20
10
0
0.72 34.55 64.74
3 2 1

3 = can live without
2 = nice to have
1 = indispensable
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The views expressed herein do not necessarily represent the official policies of Health Canada